Exam: 500523RR – BUS101 Final Exam1. Everyday low pricing means _______ pricing.A. auction-typeB. value-basedC. going-rateD. skimming 2. Communication from one subordinate in one department to a supervisor in another department isA. horizontal.B. downward.C. upward.D. diagonal. 3. Mary in the accounting department is dealing with many work-related disputes with her manager, Nancy. It has reached to a point where Mary cannot do her job anymore. Where should Mary go to file a complaint about Nancy?A. OmbudspersonB. ArbitratorC. ConciliatorD. Mediator 4. Regarding supplier performance measurement, a supplier’s willingness to participate in the minimum purchase requirement comes under _______ measures.A. cost/priceB. serviceC. qualityD. delivery 5. PRT Company produces the best computer printers in the industry. The printers are long-lasting and price friendly, and no competitor has been able to catch up with PRT Company. This is an example ofA. market segmentation.B. competitive advantage.C. economies of scope.D. market research. 6. A company can increase revenues and profits if they focus onA. loyal customers and average customers.B. loyal customers and major customers.C. average customers and below-average customers.D. major customers and average customers. 7. When defective or used finished products move from customers and producers to suppliers, it’s calledA. push supply chain.B. pull supply chain.C. reverse logistics.D. forward logistics. 8. A job specifications document contains which of the following?A. Job context, schedules, and conditionsB. Job duties, tasks, and responsibilitiesC. Skills, education, and experienceD. Job changes, analysis, and design 9. _______ show the amount of time needed to complete activities as well as the amount of activity that needs to be completed within a timeframe.A. Fishbone diagramsB. Process diagramsC. Organizational chartsD. Gantt charts 10. The scope of private law includes which of the following?A. Constitutional law, administrative law, and criminal lawB. Criminal law, contract law, and constitutional lawC. Tort law, administrative law, and property lawD. Contract law, tort law, and property law 11. Which of the following provides a cross-functional training in preparing an employee for future job opportunities?A. DelegationB. Job rotationC. CoachingD. Mentoring 12. Macroeconomics deals with which of the following?A. ProfitsB. InflationC. IncomeD. Production 13. When a manufacturing company raises prices for its products, it’s a reflection of a/anA. increase in producer price index (PPI).B. decrease in consumer price index (CPI).C. decrease in balance of payments (BOP).D. increase in balance of trade (BOT). 14. A financial analyst at RMO Manufacturing Corporation has assembled the following data for the lastfiscal year. All data is in millions (M).Gross sales $12MInterest expenses $0.5MReturns and allowances $1MTaxes $0.1MCost of goods sold $3MCash dividends $0.4MOperating expenses $3MCommon stock $1M What is the net income or loss for the RMO Manufacturing Corporation for the last fiscal year?A. Net loss of $4MB. Net income of $5MC. Net income of $4MD. Net loss of $5M 15. Which of the following represents the correct sequence of handling physical security threats?A. Delay → Deny → Detect → DeterB. Deter → Deny → Detect → DelayC. Detect → Delay → Deny → DeterD. Deny → Detect → Deter → Delay 16. Safety stock _______ the carrying costs.A. slightly affectsB. increasesC. decreasesD. does not affect 17. ECC Company has collected the following data on quantity produced, variable costs, fixed costs for its production, and cost analysis.Quantity Produce Total Variable Costs Total Fixed Costs Total Costs0 $0 $10,000 10,0001,000 $4,000 $10,000 $14,0005,000 $20,000 $10,000 $30,00010,000 $40,000 $10,000 $50,000 What is the variable cost per unit at 5,000 units of production for the ECC Company?A. $3B. $2C. $5D. $4 18. Which of the following are both an open-book management practice and an informal communication method?A. Management by walking aroundB. Water-fountain meetingsC. Grapevine sessionsD. Fire-side chats 19. Which of the following bases of power refers to a person having and sharing valuable information toothers who need such information?A. LegitimateB. ReferentC. ExpertD. Reward 20. Which of the following network connectivity mechanisms monitor and control incoming and outgoing network traffic?A. RoutersB. SwitchesC. SensorsD. Firewalls 21. Regarding microeconomics, which of the following considers opportunity costs?A. Economic costsB. Marketing costsC. Manufacturing costsD. Accounting costs 22. Which of the following represents the fixed costs associated with buying materials from suppliers, not including the costs of materials?A. CarryingB. Stock-outC. OrderingD. Quality 23. Which of the following represents the correct sequence?A. Goals → Mission → Policy → StrategyB. Policy → Strategy → Mission → GoalsC. Mission → Goals → Strategy → PolicyD. Strategy → Goals → Policy →Mission 24. Return-on-sales would be higher under which of the following pricing continuums?A. Very low pricesB. Ceiling pricesC. Very high pricesD. Floor prices 25. When a potential buyer approaches a seller to buy materials from the seller, it’s calledA. reverse logistics.B. traditional purchasing.C. reverse purchasing.D. forward logistics. 26. Which of the following inventory turnover rates indicates a high movement in selling of products for a company?A. 8B. 10C. 4D. 6 27. The scope of collective bargaining unit includes which of the following?A. Committees, arbitrators, conciliators, and mediatorsB. Management, unions, lobbyists, and regulatorsC. Grievances, reprisals, wages, and working conditionsD. Consultants, contractors, advisors, and attorneys 28. The proper roles expected of the Chief Executive Officer of a company include which of the following?A. Leader, mentor, motivator, and communicatorB. Communicator, dictator, rank-puller, and hard negotiatorC. Mentor, doubter, motivator, and hard bargainerD. Task-oriented, coercive leader, results-driven, and hard seller 29. A portion of the balance sheet data for SPK Corporation is shown below in millions (M).Current assets $6MCurrent liabilities $3M What is SPK Corporation’s working capital?A. $6MB. $9MC. $4.5MD. $3M 30. Higher-level managers needA. no soft skills and all hard skills.B. less soft skills and more hard skills.C. more soft skills and less hard skills.D. average soft skills and average hard skills. 31. Which of the following uses a moderator to guide the work of several members?A. Task forcesB. TeamsC. Focus groupsD. Working groups 32. The price per unit is $120 for JMO Manufacturing Company, its variable cost per unit is $80, and its fixed costs are $4,000. What is the breakeven point in units using the contribution margin method?A. 40B. 60C. 80D. 100 33. Regarding service characteristics, which of the following is often difficult to illustrate, demonstrate, or display?A. Highly differentiated marketing systemsB. Fluctuating demandC. InseparabilityD. Intangibility 34. Which of the following is used to calculate the cost-of-living index?A. Balance of trade (BOT)B. Producer price index (PPI)C. Consumer price index (CPI)D. Balance of payments (BOP) 35. What’s the major requirement for low-context managers doing business in high-context cultures?A. FormalityB. PatienceC. PromptnessD. Flexibility 36. The Securities Act of 1933 focuses on _______ transactions.A. over-the-counterB. computer tradingC. secondaryD. primary 37. Regarding microeconomics, which of the following statement is correct?A. Accounting profit is greater than marketing costsB. Accounting costs include opportunity costsC. Accounting profit is different from economic profitD. Economic profit is less than production costs 38. Regular payback period is defined as theA. present value of benefits minus present value of costs.B. net investment divided by average cash inflows.C. present value of cash inflows divided by present value of cash outflows.D. average annual profits divided by initial cash outlay. 39. Which of the following represents the costs associated with safety stock as a cushion?A. OrderingB. Stock-outC. QualityD. Carrying 40. Which of the following is a self-replicating mechanism?A. Spoofing attacksB. Virus attacksC. Worm attacksD. Spamming attacks 41. Which of the following groups is the primary cause for an organization’s failure?A. CompetitorsB. ManagementC. SuppliersD. Customers 42. Marketing management focuses on _______-term results.A. longB. shortC. near longD. intermediate 43. Which of the following ensures non-discrimination in employment practices?A. Office of Personnel ManagementB. National Labor Relations BoardC. Department of LaborD. Equal Employment Opportunity Commission 44. Regarding product mix, public relations is a part ofA. place.B. price.C. promotion.D. product. 45. Mishandling of employees’ disciplinary procedures by an organization can create _______ risks.A. political and economicB. ethical and religiousC. cultural and behavioralD. legal and financial 46. Which of the following helps in problem-solving?A. Listening and strokingB. Stroking and discountingC. Listening and discountingD. Stroking only 47. Which of the following focuses on the relationship between employee behavior and organizationalperformance?A. Organizational innovationB. Organizational developmentC. Organizational structureD. Organizational change 48. Which of the following eliminates incoming inspection of materials coming from a supplier to a buyer?A. Supplier reduction strategiesB. Supplier certification methodsC. Early involvement of suppliers in product designD. Integrating suppliers 49. Which of the following leaders works to fulfill subordinates’ needs and goals as well as to achieve the organization’s larger mission?A. CharismaticB. TransformationalC. ServantD. Transactional 50. Which of the following attacks refers to electronic garbage and harassment?A. SpammingB. VirusesC. Worms D. Spoofing
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