SOLUTION: East Los Angeles College Who Am I Where Did I Come Theories in Action Questions

Attached. Please let me know if you have any questions or need revisions.Running head: THEORIES OF ACTION1Theories in ActionStudent NameInstitution AffiliationCourse Name and NumberInstructor’s NameAssignment Due DateTHEORIES OF ACTION2Theories in action discussion1. From the movie, how would the boys answer this question: Who am I? Where did Icome?Given that the boys were born from a different set of parents than those who raised them,answering the questions of “Who am I, where did I come from” would be particularly difficult.However, from the court’s arrangement to grant the three parents’ custody to both children, theboys could explain that they were brothers brought together by fate. They could try to explain themedical error that led to them being switched at birth. Despite the unconventional turn of events,the court could not rip the children apart from the families that raised them and had formed anattachment with; hence they ended up being raised together.2. How would their lives be different if they were raised by their biological parents?Mistaken Identity is a movie based on real-life events produced by Carlton Internationaland aired on CBS television. In the story, two women Sarah Burlow and Linda Wells, go intolabor on the same day and get admitted into th…

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Next to these stages, there are four types of loyalty. The first type is no loyalty: this can be seen as the typical action supporter that is giving money to fundraiser friends/family. There is no connection between the action supporter and War Child, non-loyal customers add a small amount to the financial account of the organization. The second type is inertia loyalty: this type can be a potential Friend, the person is giving a donation because they always have done it. This person is not loyal to one charity because there is no deeper connection and is easy with switching from charity to charity. This person is reachable to get a deeper connection with to become a potential Friend. It is needed to give the potential Friend attention and please the person. The third type is latent loyalty: this type is based on situational influences such as time, social life, physical factors, reasons why to support charity and the mood of the person. Latent loyalty means that there are repeated purchases. The last type is premium loyalty: this is the greatest type an organization can get. This type indicates the loyal Friend who is proud to discover more and tell about War Child to everyone. (Griffin, 2010) Using the stages and types of loyalty, War Child will get a better understanding about their potential Friends. Increased loyalty can give benefits to more respects of the company. Increased loyalty will be cost saving because there will be reduced marketing costs, more positive word-of-mouth, satisfied loyal customers whereby the failure costs decrease. (Griffin, 2010) 1.2.4 Customer relationship management Kotler (2014, p. 9) stated in the book ‘’Principles of marketing’’ that customer relationship management (CRM) can be mentioned as delivering superior customer value and satisfaction by building and maintaining profitable customer relationships. (Kotler, 2014) Using a suitable approach for the action supporters will lead to charitable giving. To build and maintain profitable customer relationships, customer relationship management need to be implemented. It is very important to deliver customer value and make the action supporters satisfied. By doing this,>

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