SOLUTION: Ottawa Univ Organizational Behavior and Human Decision Processes Case Study Ques

Attached. Please let me know if you have any questions or need revisions.Running head: CASE STUDY QUESTIONS ON INFLUENCING DECISIONSCase Study Questions on Influencing DecisionsNameInstitution AffiliationCASE STUDY QUESTIONS ON INFLUENCING DECISIONS2Case Study Questions on Influencing Decisions1. What influence tactics did each staff member use?First, Jose used ingratiation. According to Deanne and Paul (2013), ingratiation is when anindividual flatters or praises another person elevating their mood and makes them willing to help.Jose says “you are a great leader and have always made great decisions for the team,” which isdesigned to make the manager feel good.Second, Kira utilized inspirational appeal. Moorhead, Griffin, and Stanley (2008) argue thatinspirational appeal is whereby a person seeks to relate to someone’s aspirations, values, andideals. The approach is structured to increase the manager’s confidence and assure him that theteam trusts his decisions. Kira says “you’ve always said we should aim high…

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